Internet phone company Vonage Holdings Corp. is shutting down its Toronto customer service centre, putting 194 people out of work as of July 30. The closing is part of a company-wide rationalization of call centres designed to cut costs. The Canadian operation, which opened in 2004, mainly handled calls from British customers, a spokesman said. Canadian customers will still be able to buy a full range of Vonage products and services and "Canada remains an important marketplace," he said. Vonage has about 2.6 million subscriber lines in the U.S., Britain and Canada. VG (NYSE) rose 3 cents (U.S.) to 49 cents.
Phone firm Vonage shutting Toronto call centre
From Wednesday's Globe and Mail
Last updated Thursday, Aug. 23 2012, 11:25 AM EDT