What to do if you're flying Air Canada

The Globe and Mail

A police officer keeps watch as Air Canada baggage handlers stand outside during a wildcat walkout at Toronto's Pearson International Airport early Friday March 23, 2012. (Victor Biro/The Canadian Press/Victor Biro/The Canadian Press)

With wildcat strikes affecting at least two airports, Air Canada is dropping its rebooking fee.

Dozens of flights have been cancelled amid walkouts in Toronto and Montreal – and the cascade effect is having an impact on a number of Canadian airports.

Air Canada said Friday that passengers trying to make alternate travel plans are encouraged to make the changes online, with the airline warning that delays will be “longer than usual” for those phoning their call centre.

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“Due to illegal work action by Air Canada's ground handling employees in Toronto and Montreal, we are experiencing delays and some cancellations of flights,” Air Canada said in a statement posted at their website. “Those customers wishing to make alternate travel arrangements can do so without penalty, space permitting.”

Those without internet access can phone 1-888-247-2262 to rebook.