Report acknowledges LivePerson's AI capabilities in customer service and CRM
NEW YORK, Oct. 3, 2023 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has been recognized in Forrester's new report: "How Generative AI Will Transform CRM." The report details how generative AI capabilities can enhance customer relationship management — including customer service, sales and marketing — by increasing productivity and helping agents deliver better customer experiences.
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